Lenovo Yoga C740 – Camera trouble fixed – Skype works

Are you having trouble using Skype on your new Lenovo Yoga C740?

I’ve been there and just gotten away from “being there!”

I tried to make Skype work yesterday. I could see the other party and hear the other party. They couldn’t see me.

Lenovo provides NO manual. They seem to make the false assumption that we can figure out things on our own. Sometimes we can. Other times? Not so much. We get frustrated with them and it goes from there.

I did not have any reason to even wonder about the camera part of my computer because I hadn’t used it. However, yesterday morning I was invited to a Zoom conference meeting online. It didn’t go well. I had trouble with the audio and the video, and it wasn’t the best of experiences for me.

I knew that Skype used both audio/video via the computer. I figured that if I could get Skype to work, then my next Zoom conference online would have a better chance to work properly too.

A relative of mine did me a favor and installed Skype on their computer. I tried to Skype to them. Didn’t go well. We could hear each other, and I could see them, BUT they couldn’t see me.

Obviously, something was wrong with the part of the computer that pictures me.

I have pictured what was attached to the top of my computer. It sure looked to me as if it had something to do with the camera. But without a manual I didn’t realize that what I was seeing was NOT supposed to be permanently attached to the top of the computer. IT WAS A STICKER!

I removed the sticker and underneath it was the “eye” of the camera. Above that “eye” I found a very small lever. It can be moved, and it closes off the “eye” of the camera.

With that sticker off, I was able to connect to my relative and have the video working just fine.

Quite embarrassing that it took me so long to figure out that what I saw at the top of the Lenovo Yoga C740 was a sticker and only needed to be removed to make the camera work.

If you’re reading this, please make sure the sticker I pictured is removed from your computer. Skype works a whole lot better when it is!

 

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